Testimonials

In more than 25 years of providing meeting/event/class scheduling, web calendaring and event registration/survey software solutions, we’ve built a customer base of more than 4,000 clients and 2.5 million end users in over 75 countries.

We’re especially proud that the vast majority of our customers develop a powerful loyalty to our products; our Annual Service Agreement (ASA) renewal rate is an impressive 96 percent. But what makes us certain we’re providing quality software and excellent service is the feedback we receive from the organizations in the variety of industries we serve. Below are just a few examples.

Higher Education
Corporate & Legal
Worship Facilities
Healthcare
K-12 Schools and Districts
Government and Military
Non-Profit

Thank you to everyone who expressed their enthusiasm for EMS software. We value your kind words and will continue working hard to keep you happy!


Higher Education

- Elizabeth Y., Scheduling Manager, East Coast University
- Tara S., Systems Analyst, D.C. Area University

"In my 20 plus years of working with software, EMS has to be the most intuitive and self-sustaining software I have ever used. And you can quote me on that!"

- Dave M., Bowling Green State University

"It would not be possible for us to coordinate the large volume of events (over 12,000 per year) we do, with the attention to detail that we provide, without a powerful scheduling program. We rely on the new features within EMS to continually make scheduling events easier for us and our clients."

- Glenda M., Assistant Director, Event Planning Services, Colorado State University

"EMS support is like Sunday dinner at Grandma's ... It's comfortable and great."

- Michael S., Event Coordinator, Indiana University Purdue University Indianapolis

"EMS has brought us from the ice age of pencils and large reservation books, to a state-of-the-art system. The fact that everyone can see everything in real time is vital for us. EMS has made our reservations process seamless!"

- Heather E., Manager of Guest & Information Services, Texas A&M University

"EMS provides us a clear, streamlined process for reserving campus spaces."

- Joseph D., Assist Director of Communication, University of North Carolina – Greensboro

"Wow! Amazingly better than our old system, with a wealth of reports, easy-to-read confirmations, etc"

- Laura C., Director of Student Center, Texas A&M’s International University

"I hate to think of a world without EMS! Allowing people to request events and then being able to track and maintain all those events is wonderful."

- Noel P., Campus Scheduling Coordinator, Carleton College
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Corporate & Legal

"EMS satisfied our requirements right out of the box."

- Project Manager, Blake Dawson law firm

"Without EMS my team would be frantic managing the 16,000 bookings we create each year."

- Bryan J., Hospitality Department, Osler, Hoskin and Harcourt LLP

"We have partnered with EMS for many years. I feel as if we work together to improve the system for our users and administration."

- David K., Assistant Vice President, Fortune 100 Financial Services Company

"I can't say it enough ... you guys rock!"

- Sandi H., Facility Manager, Crowe Horwath LLP

"In the past two years, I have implemented two software applications in other areas of my business. It was then that I realized how superior the Dean Evans team is with respect to responsiveness, support and expertise. There is no comparison."

- Heather S., Manager of Hospitality Service, Leading Canadian Law Firm

"EMS is truly phenomenal … It has saved us countless hours since we installed it, and our staff is extremely pleased with the way it functions."

- Event Planning and Facilities Services Manager, TIAA-CREF

"Our company began using EMS Enterprise one year ago and found we are able to provide reports to identify additional resources and improve service to our clients."

- Mary P., Manager of Conference Room Services, International Pharmaceutical and Health Care Company

"EMS is a very efficient and user-friendly system. It keeps our entire facility up to date and organized."

- Rebecca O., Senior Event Coordinator, McAllen Convention Center
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Worship Facilities

"EMS has a terrific customer service team providing instant resolutions. Dealing with many different applications over the years, I know that having a great product will absolutely fall flat if getting quality support when you desperately need it is difficult or uncomfortable and very often impossible. Your support team is always friendly, fast and can get to an issue resolution with blazing accuracy. The configuration flexibility of this application is simply outstanding."

- Rob A., Christ Fellowship Church

"I have thoroughly enjoyed using EMS. The great thing about the system is that it's easy to understand and very user-friendly, which has helped me be efficient with my time."

- Tammara G., Living Word Christian Center

"Before EMS, our staff was working much harder than they had to just to get events scheduled."

- Ruth C., Executive Director, Temple Sinai Denver

"EMS gets better and better with every update. It makes me look better every time I use a new feature. It has made me an important person where I work. EMS flat out rocks!"

- Phil V., Calendar Coordinator, Park Cities Presbyterian Church

"The system's flexibility is allowing us to create a central communications hub for all of our event details."

Joy T., Special Event Coordinator, East Hill Foursquare Church

"I find EMS the most useful software application I have used in the past 20 years. I literally can't imagine how we would juggle the multiple users, in-house and external customers, room configurations and special requests, without EMS."

- Chira R., Business Administrator, American Church in Paris

"With EMS, creating, changing or duplicating entire events is simple, freeing-up time that our staff uses to complete other tasks. EMS helps us organize the chaos."

- Bob F. Facilities Scheduler, Willow Creek Community Church

"I am very impressed with the customer support we’ve received. I’ve only had to call twice, and in both cases I was in contact with someone within a minute. And the people I talked with at the corporate headquarters in Denver were polite, well-spoken and very knowledgeable in troubleshooting my problem."

- Travis K., IT Director, New Community Church
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Healthcare

- Jeanne W., Room Reservation Administrator, Kettering Health Network

"EMS is faster than other scheduling systems we've used. But more importantly, it's much more user-friendly."

- Brenda D., Education Associate, Harrison Medical Center

"Before EMS we had a klutzy paper system in which it was too easy to make errors. Buying EMS was the best deal we've ever made!"

- Margaret G., Department Secretary, Property Management, Adventist Medical Center

"EMS is an excellent program that is continuously growing and changing to better serve its client base. Excellent service from competent, gracious people."

- Beth B., Property Manager, Adventist Medical Center

"Just wanted to say you guys rock! Your support staff has always been outstanding and your software updates are a breeze. I manage dozens of different software platforms for our enterprise and nothing is as easy to manage and update as the EMS Lite and Virtual EMS packages we use. And it’s a solid product to boot. Keep it up."

- Josh W., I.S. Technician, Mason General Hospital

"EMS definitely operates more error-free than our previous program. And there is so much more flexibility with this system, with its catering, billing and emailing capabilities."

Rosalinda P., Information Technology, Community Medical Centers
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K-12 Schools and Districts

- Patty C., Civic Use of Buildings, Portland (OR) Public Schools

"EMS has been the essential ingredient to our on-going success with revenue generation related to building usage. The software has provided an excellent tool for decision making and facility management. Facility rentals have increased from $85,000 annually before EMS to $960,000 annually."

- Wendy A., Facilities Operations Manager, Rochester Community Schools

"We have had EMS online now for a full school year and absolutely love it! We have had very positive comments from community members as well as staff. EMS is very user-friendly. Revisions can be made easily and invoicing only takes a few minutes for me to complete each month!"

- Administrative Assistant, a Washington State School District

"EMS has been very helpful in managing our facility use and for billing."

- Elaine C., Student ITS, Castro Valley (CA) Unified School District

"EMS offered far more of what we were looking for than any other program … Scheduling an event in EMS is so quick. It’s easy to make the reservation with the person still on the phone."

- Noel English, Assistant Facility Director, Thomas Jefferson Middle School and Community Center, Arlington (VA) Public Schools.

"For me EMS is the complete software package. It allows me to maintain and manage events scheduled in our 13 buildings campus wide!"

- Seaneen B., Assistant to the Treasurer's Office, St. John's Preparatory School, MA

"Thanks for your terrific training! You kept us all on point even with all the sidebar conversations, which is the sign of a great trainer! We appreciate your willingness to look deeper into our school's needs so that we can utilize the software to its best capabilities."

- Margie A., Greater Atlanta Christian School
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Government and Military

"We switched to EMS because we were trying to streamline how we recorded our event information and it seemed to be the best solution. We were not disappointed."

- Shawn H., Infinity Park, CO

"As a Regional Training Facility with over eight cities and counties utilizing indoor and outdoor facilities, scheduling was a nightmare. This system is a dream come true."

- Vala J., Administrative Assistant, City of Virginia Beach Fire Department

"We deal with 25 different rooms, have 12 conference lines, video conference, chairs, tables, podiums, etc., all that we need to book and keep track of. Dealing with ministries all over Canada, bookings and reservations cannot be controlled in an agenda; therefore a system such as this is useful."

- Serah L., Reservation Agent, Ministry of Government Services

"Virtual EMS has greatly improved the ability to get event information to the public."

- Stephen R., Broward County Library

"We needed a simple-to-use product that could maintain a database of all our resources – rooms and equipment – and provide confirmation and reporting features. We especially like the Virtual EMS aspect where customers can view what rooms are already reserved."

- Government Facility Manager

"Every day I'm asked by my clients what room they reserved and what type of A/V support they requested. I like that I can send them a Confirmation that gives them all the details."

- Veronica R., Scheduler, National Archives and Records Administration
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Non-Profit

"We opened our brand new facility with zero experience in booking software. The Dean Evans staff were awesome to work with, providing training above and beyond the normal scopes of things, including custom setups and "handholding" through our growth stages. Support has been awesome...hands down. The product will probably do anything you want. You just have to know how to manipulate it to do it...and the support team is right there to help you without being condescending. Thanks for making us look good every step of the way! Keep up the great work!!!"

- Jerry A., Granbury Resort Conference Center

"EMS is very intuitive, user-friendly, thorough and detail-oriented."

- Sue K., Event Coordinator, The California Endowment

"I just wanted to take a few moments to let you know how phenomenal your support team is. I have worked in the IT industry for over 10 years and have never encountered such a professional support format. They should be the model for all IT organizations. Not having to route through a maze of numbers and account information ... courteous and knowledgeable technicians ... I’m blown away."

-Ryan S., Senior Specialist, Information Technology Support, Texas Hospital Association

"I had no formal training, but from the beginning I was able to go in and schedule bookings, print reports and do our billing."

- Jane M., El Pomar Foundation

"I think our ability to easily manipulate EMS to perform tasks specific to our needs is a key element in the success of our operations."

- Denver Center for the Performing Arts

"EMS is very user-friendly and makes life much easier when planning large meetings."

- Kristin F., Convention and Meetings Associate, American Urological Association
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