Customer Relationship Management Software (CRM)

Customer Relationship Management functionality is an essential part of a meeting and event management system. EMS room and resource scheduling software has integrated CRM you can use to handle all aspects of your customer and prospective customer relationships:

• Capture contact information
• Develop email/direct mail lists
• Log correspondence, set follow-ups and alerts, and record comments
• Automatically maintain a detailed audit history on customer accounts and individual events
• Attach files (documents, images, etc.) to event or customer records
• Generate event-related invoices, track payments, etc.
• And much more…

Streamline event management and make your staff more productive by giving them access to both meeting details and customer information in one system.

Designed for use at a single facility

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Ideal for multiple facilities that are managed collectively

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Best for multiple facilities that are managed independently or geographically dispersed

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Facilitates alternative working arrangements, often called hoteling or hot-desking, plus meeting and event management

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Ideal for colleges and universities to optimize the use of facilities campus-wide

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Activity scheduling and rental revenue management for K-12 school districts

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Designed to meet the scheduling needs of law firms

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